'''Environmental Binocular'''' CfP Cross-border co-operation Bosnia and Herzego vina and Serbia (application 30)
PROJECT DETAILS
| Sectors | |
|---|---|
| EU Acquis chapters | Other issues |
| Programme Funding Year | 2007 |
| Value | €105,437 |
| Periods of implementation | 2010 |
| Locations | RUDO |
Results
1.Model for providing the utility services in the border area Priboj-Rudo defined. The two municipalities signed a Memorandum on Co-operation, which was the basis for conclusion of two contracts between the utility companies which ensure uninterrupted collection and disposal of waste in the border area. 2. Technical capacity of the institutions responsible for the utility services increased. Two waste disposal lorries and 60 containers were provided. 3. Call-centers in the municipalities of Priboj and Rudo were established and ten staff trained. The equipment was procured and installed in the Call-centers: five computers are networked, two software systems were provided. The centres became operational in February 2011 with 24/7 attendance and by the end of project duration in March 2012 they received over 200 inquiries by citizens. 4. Raised awareness of the citizens about their role in environmental protection through two public debates and project promotion in local media. Two polls were conducted, with affirmative confirmation by citizens that the call-centres have contributed to the improvement of the communal services.SUMMARY
The neighbouring municipalities Rudo (BiH) and Priboj (Serbia) identified in their strategic development plans a common goal to improve the environmental protection. This project enhances their co-operation in addressing the priorities in this sector for the benefit of citizens.
The main objective of the project is to establish the system of solid communal waste disposal and collection in the border areas of Priboj and Rudo municipalities through building capacities of communal services institutions, and increased citizens’ participation in solving environmental protection problems. The first step towards achieving this goal is to define a model for providing improved communal services and increase technical capacities. This is followed by the establishment and equipping of the environmental Call Centres in both municipalities and the training of employees for their effective management. In parallel, both municipalities raise awareness among the local population on environmental protection and conduct polls and surveys on the quality and accessibility of communal services.
RESULTS
1.Model for providing the utility services in the border area Priboj-Rudo defined. The two municipalities signed a Memorandum on Co-operation, which was the basis for conclusion of two contracts between the utility companies which ensure uninterrupted collection and disposal of waste in the border area.
2. Technical capacity of the institutions responsible for the utility services increased. Two waste disposal lorries and 60 containers were provided.
3. Call-centers in the municipalities of Priboj and Rudo were established and ten staff trained. The equipment was procured and installed in the Call-centers: five computers are networked, two software systems were provided. The centres became operational in February 2011 with 24/7 attendance and by the end of project duration in March 2012 they received over 200 inquiries by citizens.
4. Raised awareness of the citizens about their role in environmental protection through two public debates and project promotion in local media. Two polls were conducted, with affirmative confirmation by citizens that the call-centres have contributed to the improvement of the communal services.