Improving Service Delivery for Citizens of Bosnia and Herzegovina Through Strengthening the Capacity of the Identification Documents, Registers and Data Exchange of Bosnia and Herzegovina (IDDEEA)
Project details
| Sectors | Democracy and governance |
|---|---|
| EU Acquis Chapters | Institutions |
| EU funds | 800 000 € |
| Implementation period | 2023 - 2024 |
| Categories |
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Summary
The specific objective of this project is to improve service delivery for citizens of Bosnia and Herzegovina through strengthening the technical capacity of the Identification Documents, Registers and Data Exchange of Bosnia and Herzegovina (IDDEEA).
Results
This Project is to be implemented as a whole and without division into Components:
Result 1. Usage of measures promoting availability, functionality and usage of the IDDEEA's eServices developed and implemented.
Result 2. Amended and new instructions of IDDEEA information system for improvement of security, quality and availability of eServices are drafted.
Result 3. Open data concept has developed and improved processes and procedures in their pursuit of activities that increase eParticipation of citizens and business sector have developed.
Result 4. Recommendations for alignment of IDDEEA internal acts in the fields of eParticipation, eServices, data protection, internal audit and digital signature with EU Acquis are drafted.
Result 5. Capacity buidling of the Human Resources Department has implemented new techniques to assist the provision of professional development to the all IDDEEA staff has increased.
Locations
Government level color legend
- Fully funded project on only one level/location:
- STATE
- ENTITIES AND BRCKO DISTRICT
- CANTONS
- MUNICIPALITIES
- Partially funded project on multiple levels/locations:
- STATE
- ENTITIES AND BRCKO DISTRICT
- CANTONS
- MUNICIPALITIES
Media